Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. We are committed to transparency about our data collection practices and your privacy rights under UK law, including the Data Protection Act 2018 and UK GDPR. By continuing to use our services, you acknowledge that you have read and understood this policy and consent to our use of cookies as described herein.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. These files contain information that is transferred to your computer’s hard drive and help us recognise you when you return to our site. Cookies enable us to provide you with a personalised gaming experience, remember your preferences, and improve our services. We also use similar technologies such as web beacons, pixel tags, and local storage objects that function in comparable ways to cookies.
Our gaming platform uses various types of cookies, each serving different purposes ranging from essential site functionality to marketing and analytics. Some cookies are necessary for the operation of our services, while others enhance your user experience or help us understand how players interact with our games and features.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic site functionality, account authentication, and security measures | Session to 12 months |
| Functional Cookies | Remember your preferences, language settings, and gaming history | 30 days to 24 months |
| Analytics Cookies | Collect information about site usage, game performance, and player behaviour | 30 days to 24 months |
| Marketing Cookies | Deliver targeted advertisements and promotional offers based on your interests | 30 days to 13 months |
3. Essential Cookies
Essential cookies are absolutely necessary for our gaming platform to function properly. These cookies enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided. Essential cookies include those used for account login, maintaining your session while playing games, processing payments, and ensuring the security of your transactions.
These cookies also help us comply with regulatory requirements specific to online gambling in the UK, including age verification, responsible gambling measures, and anti-money laundering procedures. You cannot opt out of essential cookies while using our services, as they are fundamental to the operation of our platform.
4. Functional Cookies
Functional cookies enhance your gaming experience by remembering choices you make and providing improved, more personal features. These cookies allow us to remember information that changes the way our website behaves or looks, such as your preferred language, currency, or the region you are in. They may also be used to provide services you have requested, such as watching videos, commenting on games, or filling in forms.
Examples of functional cookies include those that remember your game preferences, favourite slots, betting limits, and display settings. These cookies help create a more personalised and convenient gaming environment tailored to your individual preferences and playing style.
5. Analytics and Performance Cookies
Analytics cookies help us understand how visitors interact with our gaming platform by collecting and reporting information anonymously. We use this data to improve our website performance, identify popular games, understand player behaviour patterns, and enhance overall user experience. These cookies tell us which pages are visited most often, how much time players spend on different games, and where users encounter difficulties.
The information collected through analytics cookies is aggregated and anonymous, meaning we cannot identify individual users. This data helps us optimise our game offerings, improve site navigation, identify technical issues, and develop new features that better serve our player community.
6. Marketing and Advertising Cookies
Marketing cookies are used to track visitors across our website and partner sites to deliver relevant advertisements and promotional offers. These cookies help us show you content and offers that match your interests based on your gaming activity and preferences. They also prevent the same advertisement from being shown to you repeatedly and measure the effectiveness of our advertising campaigns.
We work with trusted third-party advertising partners who may also place cookies on your device to serve targeted advertisements on other websites you visit. These partners are required to handle your data in accordance with applicable privacy laws and our strict data protection standards.
7. Third-Party Cookies
Our website may contain cookies from third-party service providers that help us deliver our services effectively. These include payment processors, game developers, customer support systems, and analytics providers. Third-party cookies are subject to the respective privacy policies of these external services, and we encourage you to review their cookie policies.
We carefully select our third-party partners and require them to maintain high standards of data protection and privacy. However, we do not control third-party cookies directly, and their use is governed by the privacy policies of the respective third parties rather than our own policy.
8. Cookie Management and Control
You have several options for managing cookies on our platform. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or alert you when cookies are being sent. You can also delete cookies that have already been set through your browser’s privacy settings.
- Accept all cookies for full functionality and personalised experience
- Accept only essential cookies for basic site operation
- Customise your preferences by cookie category
- Review and modify your choices at any time through our cookie preference centre
- Use browser settings to block or delete cookies independently
9. Browser-Specific Cookie Settings
Each web browser handles cookie management differently. Below are instructions for managing cookies in popular browsers:
- Chrome: Go to Settings > Privacy and Security > Cookies and other site data
- Firefox: Go to Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Edge: Go to Settings > Site permissions > Cookies and site data
- Internet Explorer: Go to Tools > Internet Options > Privacy tab
Please note that disabling certain cookies may impact your gaming experience and limit access to some features of our platform.
10. Legal Basis and Compliance
Our use of cookies is based on various legal grounds under UK data protection law. Essential cookies are necessary for the performance of our contract with you as a user. Functional and analytics cookies are based on our legitimate interests in providing an improved service, while marketing cookies require your explicit consent.
We comply with the Privacy and Electronic Communications Regulations (PECR) and ensure that our cookie practices meet UK standards for online privacy protection. We regularly review our cookie usage to ensure continued compliance with evolving regulations in the online gambling industry.
11. Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. We will notify users of any material changes through our website or direct communication. Continued use of our services following updates constitutes acceptance of the revised policy.
Last updated: January 29, 2026
If you have questions about our cookie practices, wish to exercise your privacy rights, or need assistance with cookie settings, please contact our privacy team through our customer support channels. We are committed to addressing your concerns and ensuring your privacy preferences are respected while providing you with an exceptional gaming experience.